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8 Tips for Ecommerce Website Testing

Today e-commerce is the most widespread way to earn money. Just a few years ago no one could imagine that shopping online would become as common as a visit to the dentist.

The economy of time and expense, ease of use and international orientation are the main advantages of this activity. In connection with the continued rise of online stores, the need to test websites is more relevant than ever.

A visually appealing and user-friendly website is a purpose of any eCommerce startup. Therefore, the main task of the software testing company is to provide the customer with a decent quality control procedure.

The main problem with these types of sites is that their permanent growth is far ahead of their quality. If a potential user opens the site that is too heavy or inconvenient to use or navigate, more than one hundred percent will visit another site. So, in this case, a tester is the main member of the quality control team that assures the customer that their product is of high quality and ready to see the world.

What are the main segments of the website that the evaluator should verify?

  1. The first thing that needs to be explored accurately is a home page of the site. A test should check the logo, scrolling, text and image display correctness, etc.
  2. Next, a tester needs to check the page that contains the information about the products: images, prices, description, main order options, color screen, etc.
  3. Also, a tester should use a search to test the navigation of the site.
  4. The shopping cart summary is the next stage to test: if the prices and quantities are displayed correctly, etc.
  5. One of the most complex and important parts of the testing procedure is verifying the work of payment options. It is especially relevant in the conditions of frequent plastic card fraud.
  6. Additionally, an evaluator should review the recommended products that a returning user will want to order on the next visit.
  7. After submitting the order, an evaluator should attempt to cancel or change the order and verify the refund features.
  8. A tester must repeat all the steps mentioned above as a registered user and an unauthorized user.

It should be noted here that online stores provide their services not only through websites, but also through special mobile applications. Therefore, the test addresses are much broader.

Main types of tests carried out in e-commerce:

  • usability testing;
  • mobile application verification;
  • functional testing;
  • performance monitoring;
  • security tests

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