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8 tips for ecommerce website testing

Today, e-commerce is the most widespread way to earn money. Just a few years ago, nobody could imagine that shopping online would become the same as a visit to the dentist.

The economy of time and expenses, the comfort of use and the international orientation are the main advantages of this activity. In relation to the continuous rise of online stores, the need to test websites is more relevant than ever.

A visually appealing and user-friendly website is a purpose of any e-commerce startup. Therefore, the main task of the software testing company is to provide the customer with a decent quality control procedure.

The main problem with these sites is that their permanent growth is far ahead of their quality. If a potential user opens the site that loads too long or is inconvenient in use or navigation, more than one hundred percent will visit another site. So in this case, a tester is the main member of the quality control team, ensuring the customer that their product is of high quality and ready to see the world.

What are the main segments of the website that the evaluator should verify?

  1. The first thing that needs to be accurately scanned is a home page of the site. A proof should verify the logo, scrolling, correctness of text and image display, etc.
  2. Then an evaluator should check the page that contains the information about the products: images, prices, description, main order options, color display, etc.
  3. Additionally, an evaluator must use a search to test site navigation.
  4. The shopping summary cart is the next stage to test: if the prices and quantities are displayed correctly, etc.
  5. One of the most complex and important parts of the testing procedure is verifying the operation of the payment options. It is especially relevant in the conditions of frequent plastic card fraud.
  6. In addition, an evaluator should review the recommended products that a returning user will want to order on the next visit.
  7. After submitting the order, an evaluator should attempt to cancel or change the order and verify the refund features.
  8. An evaluator must repeat all the steps mentioned above as a registered user and an unauthorized user.

It should be noted here that online stores provide their services not only through websites, but also through special mobile applications. So the test instructions are much more extensive.

Main types of tests carried out in the field of electronic commerce:

  • usability tests;
  • mobile application verification;
  • functional testing;
  • performance control;
  • security tests.

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